Shipping policy
At Broyaar Shop, we aim to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.
1. Order Processing Time
- All orders are processed within 1–3 business days after order confirmation.
- Orders are not processed on Sundays or public holidays.
- Once your order is dispatched, you will receive a shipping confirmation via email or SMS.
2. Shipping Locations
- We currently ship across India only.
- Delivery timelines may vary depending on your location and courier partner.
3. Estimated Delivery Time
- Metro Cities: 3–5 business days
- Non-Metro / Remote Areas: 5–8 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if any) are clearly mentioned at checkout.
- Shipping charges are non-refundable.
- Any additional charges such as re-delivery or return shipping must be borne by the customer.
5. Delivery Issues
- Broyaar Shop is not responsible for delays caused by incorrect address details provided by the customer.
- If a package is returned due to incorrect address, failed delivery attempts, or customer unavailability, re-shipping charges will apply.
6. Damaged or Missing Packages
- If you receive a damaged package, please contact us within 48 hours of delivery with photos or videos as proof.
- For missing items, reach out to us immediately with your order ID for assistance.
7. Cash on Delivery (If Applicable)
- Cash on Delivery (COD) availability may vary by location.
- Broyaar Shop reserves the right to disable COD for certain orders or locations.
8. Contact Information
For any shipping-related questions, please contact us:
📞 Phone: +91 96649 36991
📧 Email: broyaarshop@gmail.com
📍 Address: Gujarat, India – 394210
